Discolored Water
Discoloration may occur when the rate of water flow changes. Flushing fire hydrants or opening water main valves can stir up sediment within the pipe. Open a cold water faucet and allow the water to run until it clears. The discoloration only affects the appearance of the water; it does not affect water quality.
Cloudy Water
In the late fall and winter months, the water that enters your home can be quite cold. Cold water holds more air than warm water. When this cold water enters your home, it is exposed to significantly warmer temperatures. This change in temperature causes dissolved oxygen to escape in the form of micro-bubbles that can give water a cloudy appearance. If water is allowed to sit for a short period of time the cloudy effect will dissipate. The air bubbles in the water are completely harmless.
Water Taste and Odor
Water coming from the Pineview reservoir during the summer can have an odd odor or taste. The water treatment plant uses various methods to reduce the intensity but at times cannot completely remove it. The water is still safe to drink and the odor and taste returns to normal in the fall.
Reporting Water Quality Concerns
If any of the above conditions persist for a prolonged period of time contact the Utility Billing office.